Privacy Policy

Who we are

Upwind Solutions is a yacht management, consulting and agency company based in Bali, Indonesia. We operate across the Indonesian archipelago and can be reached at [email protected].

Information we collect

When you submit an enquiry through our contact form, we collect the following information:

• Your name
• Your email address
• Your phone number or WhatsApp (if provided)
• Your vessel name and type (if provided)
• Your message

We do not use cookies for tracking or advertising. We do not collect any information unless you voluntarily submit it through our contact form.

How we use your information

We use the information you submit solely to respond to your enquiry. We do not sell, rent, or share your personal data with third parties for marketing purposes.

How long we keep your data

Enquiry data is retained for up to 24 months to allow us to provide continuity of service. You may request deletion at any time by contacting us at [email protected].

Cloudflare services

This website is served through Cloudflare, which provides content delivery and security services. Cloudflare may process your IP address and browser information to protect against malicious traffic. This is covered by the Cloudflare Privacy Policy.

Our contact form uses Cloudflare Turnstile for bot protection. Turnstile verifies that form submissions come from humans without requiring you to solve a CAPTCHA. By submitting our contact form, you acknowledge that Turnstile may process certain browser signals in accordance with the Cloudflare Turnstile Privacy Addendum.

Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [email protected].

Contact

Upwind Solutions
[email protected]